Privacy Policy
Last Updated: 2025-01-01
1. Introduction
Welcome to SeeByAI (referred to as "we," "us," or "our"). We understand the importance of your personal information and are committed to protecting your privacy and personal data security. This Privacy Policy explains how we collect, use, store, share, and protect your personal information, as well as the rights you have regarding your data.
Please read and fully understand this Privacy Policy before using our services. By using our services, you acknowledge that you have read and agree to this Privacy Policy.
2. Information We Collect
To provide our services, we may collect the following types of information:
2.1 Information You Provide
- Account registration information: email address, password, display name
- Profile information: company name, job title, etc.
- Brand monitoring configuration: brand names and monitoring rules you set up
- Payment information: subscription plan selection (payments processed by third parties; we do not store complete payment information)
2.2 Automatically Collected Information
- Device information: browser type, operating system, device identifiers
- Usage data: access times, page views, feature usage
- Log information: IP address, access time, request content
2.3 Third-Party Information
If you choose to sign in using a third-party account (such as Twitter/X), we may receive authorized public information from that third party.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing, maintaining, and improving our services
- Processing your account registration and authentication
- Executing brand monitoring tasks you configure
- Sending you service-related notifications and updates
- Analyzing service usage to optimize user experience
- Detecting, preventing, and addressing technical or security issues
- Complying with legal requirements
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who help us operate our services (e.g., cloud services, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or asset sale
- Your Consent: With your explicit consent
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including but not limited to:
- Using SSL/TLS encryption for data transmission
- Encrypting sensitive information at rest
- Implementing access controls and authentication mechanisms
- Conducting regular security audits and vulnerability scans
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy. When your information is no longer needed, we will securely delete or anonymize it, unless we are required by law to retain it longer.
7. Your Rights
Depending on applicable law, you may have the following rights:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Restriction: Request restriction of processing of your information
- Portability: Request to receive your information in a structured format
- Withdraw Consent: Withdraw consent you previously provided at any time
8. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your user experience, remember your preferences, and analyze service usage. You can manage your cookie preferences through your browser settings, but this may affect certain features.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us and we will delete it promptly.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date. For significant changes, we will notify you through appropriate means. Your continued use of our services indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us: